Privacy Policy

1. Information We Collect

Concrete Contractors of Greenville collects information you provide directly to us when you request a quote, contact us, or use our services. This may include:

• Name and contact information (email address, phone number, mailing address)
• Company name and business information
• Project details and specifications
• Payment and billing information
• Communications preferences

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process and complete transactions and send related information
• Send technical notices, updates, security alerts, and support messages
• Respond to your comments, questions, and provide customer service
• Communicate with you about products, services, offers, and events
• Monitor and analyze trends, usage, and activities in connection with our services

3. Information Sharing and Disclosure

As a marketing and referral service, we share customer inquiries with our selected contractor partner to fulfill service requests. Specifically:

• Selected Service Provider: We work exclusively with Inner Loop Construction for project fulfillment. When you submit an inquiry, your contact information and project details are provided to them so they can respond to your request.
• No Sale to Unrelated Third Parties: We do not sell, rent, or trade your personal information to unrelated third parties for their marketing purposes.
• Legal Requirements: We may disclose information if required by law or to protect our rights and safety.
• Business Transfers: Information may be transferred in connection with a business sale or acquisition.
• With Your Consent: We may share information with your explicit consent or at your direction.

4. Data Retention

We retain your personal information for a period of 3 years (1095 days) from the date of your last interaction with us. This retention period allows us to:

• Maintain records of customer inquiries and service requests
• Fulfill ongoing or future project needs
• Comply with legal and regulatory requirements
• Resolve disputes and enforce our agreements

After the 3-year retention period, your information will be securely deleted or anonymized unless we are required to retain it longer by law.

5. Data Security

We take reasonable measures to help protect your personal information from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. However, no internet or electronic storage system is completely secure.

6. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to collect information about your browsing activities. You can control cookies through your browser settings.

7. Your Rights and Choices

You have the right to:

• Access, update, or delete your personal information
• Opt-out of marketing communications at any time
• Request a copy of your data
• Object to certain processing of your data

8. Opt-Out and Do Not Call

We respect your communication preferences. You may opt out of receiving marketing communications from us at any time by:

• Clicking the "unsubscribe" link in any marketing email
• Replying "STOP" to any text message
• Calling us at 903-945-4868 to request removal from our contact lists
• Emailing us at [email protected] with your opt-out request

If you are registered on the National Do Not Call Registry, we will honor that designation. Please note that even if you opt out of marketing communications, we may still contact you regarding active service requests or account-related matters.

9. Children's Privacy

Our services are not directed to children under 18, and we do not knowingly collect personal information from children under 18.

10. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.

11. Contact Us

If you have any questions about this privacy policy, please contact us: